Shipping Policy

Shipping Policy

Crescent Exports supplies products to domestic and international buyers through trusted logistics and freight partners.

Order Processing Time

Order processing generally includes:
Order Confirmation
Product Preparation
Quality Inspection
Packaging
Dispatch Planning
Processing times vary depending on:
Product type
Quantity
Custom requirements
Order volume
Specific timelines will be communicated during order confirmation.

Shipping Methods

We may use:
Sea Freight
Suitable for bulk export orders.
Air Freight
Suitable for urgent and smaller shipments.
Road Transportation
For domestic deliveries where applicable.

Shipping Documentation

Depending on destination and order requirements, documentation may include:
Commercial Invoice
Packing List
Bill of Lading / Airway Bill
Certificate of Origin
Other export documents

Delivery Timeline

Delivery timelines vary depending on:
Destination country
Shipping method
Customs clearance
Local transportation conditions
Estimated delivery dates are provided for reference only.

 Customs & Import Duties

International buyers are responsible for:
Import duties
Customs clearance charges
Taxes
Local regulatory fees
Unless otherwise agreed in writing.

Shipment Tracking

Where available, shipment tracking information will be provided after dispatch

 Delays

Delivery delays may occur due to:
Customs inspections
Weather conditions
Port congestion
Carrier delays
Government regulations
Crescent Exports shall not be liable for delays beyond its reasonable control.

Damaged Shipments

If goods are received damaged:
1. Notify us within 48 hours of delivery.
2. Provide photographs of damaged goods and packaging.
3. Retain all packaging materials for inspection.
Claims submitted after this period may not be accepted.

Contact for Shipping Support

Crescent Exports
Email: crescentexports.72@gmail.com
Phone: +91 7028811272